Please see below for some answers to our frequently asked questions:


Q. When I choose a category of appointments, such as Facials, it shows me available times but does not book the appointment. What's wrong?
A.  For best results, choose a specific treatment, like Signature Facial, not the broad category. This will then show only the available times. If you are still having problems, email us.


Q. Can more than one person book at a time?
A.  Yes!  At our new location, we offer more flexibility with appointment scheduling.  Subject to availability, of course, up to four clients can book at the same time.


Q. There is no availability online when I want to come in. Can I request a different time?
A.  Our hours are from 9am - 8pm Tuesday - Saturday and 11am - 5pm on Sunday. The online schedule does not show all increments. Please email us at info@sonoranserenityspa.com.  We may be able to accommodate your request.


Q.  What can I expect from my massage session?
A.  You will be asked to undress down to your comfort level.  The modesty and comfort of our clients is of the utmost importance.  You will be draped with a sheet and only the areas of the body being worked will be exposed.  You will be asked to identify any areas of the body that you do not wish to be worked, for example, gluteal tissue, pectorals, stomach, feet, hands, etc.  In addition, you will be asked to identify areas of muscle tightness or areas you wish the therapist to focus on.


Q.  What can I expect from my facial?
A.  You will be asked to undress down to your comfort level and put on a spa robe and head wrap.  You will then get under a sheet and blanket lying face up on the treatment bed.  The facial typically includes two cleanses, and enzyme exfoliation, extractions if needed, facial massage, final mask and treatment serums, followed by moisturizer and SPF.


Q.  What can I expect from my body treatment?
A.  You will be asked to undress down to your comfort level.  For women, typically the bra is removed.  Panties may stay on at your discretion.  You will be asked to lay face down under a sheet for a body polish or face up for a wrap.   Your modesty and comfort is of the utmost importance.  Only areas of the body being worked on will be undraped.


Q.  What can I expect from my waxing service?
A.  Depending on the area being waxed, you will remove clothing accordingly.  For bikini area, disposable panties are available.  Areas to be waxed will be pretreated, waxed, then post treated with the appropriate calming lotions.


Q.  What can I expect from my spray tan service?
A.  To prepare for your spray tan you should exfoliate the day before. The day of your appointment, do not apply moisturizer or deodorant. If you must, then we have exfoliating wipes for you to use to remove it prior to your tan. For best results, wear loose fitting dark clothes. Even though you will be dry before you get dressed, tight fitting clothes like leggings might affect your results.  You may undress down to your comfort level.  You may wear an old bathing suit, underwear or disposable bras/panties are available for your use.  If you want a full body tan, that’s OK too.  It’s totally up to you.  You will be given information and instructions following your service to enhance and extend your tan.