Credit Card Policy
To book an appointment we require a credit card to hold your reservation.  This is required both when you book online or call in to schedule an appointment.  Your credit card is stored on a secure server and we do not have access to your number. Your card will not be charged unless you violate our cancellation policy. Please see below.

Cancellation Policy
Sonoran Serenity Spa has a 24 hour cancellation window.  Changes, cancellations and reschedules can be made online any time prior to 24 hours.  You can cancel by phone up to 12 hours in advance of your appointment.  If you late cancel within 12 hours of your scheduled appointment, your credit card on file will be charged 50% of the full price for the appointment.  If you late cancel within 2 hours or no-show your appointment, your credit card on file will be charged the full price for the appointment.

To book online, click to go to our Booker Scheduler. If you have questions or cannot find an appointment that fits your schedule, just email us and we're happy to work with you.

If you prefer to call, you can reach us at 480-SPA-3297 (480-772-3297). If we are with a client, you will get our voice mail.  Your call is important to us, so please leave a message and we will call you back. 

Discount Policy
From time to time we offer special discounts.  Discounts, other than our published promotions, only apply to full-priced treatments and services.

SpaFinder and SpaWeek Gift Cards
We are happy to accept SpaFinder and SpaWeek gift cards. Due to the extremely high percentage that these companies take for the privilege of accepting said cards, which is 20% for SpaFinder and 18% for SpaWeek, we will only accept them for full-priced services.  The exception is when we are doing SpaWeek promotions in April and October, we will accept SpaWeek cards for all SpaWeek services.  Please, no SpaFinder cards for SpaWeek specials.  We apologize for any inconvenience.

Sonoran Serenity Spa Gift Cards and Gift Certificates
Our gift cards will always be accepted for any service or product.  They are like cash.