WHAT YOU NEED TO KNOW BEFORE BOOKING
1. CHECK YOUR EMAIL AFTER BOOKING
Whenever an appointment is created, an email will be sent to you with the following forms as well as our Mask + Cancellation Policies.
1. *Client Intake - (required for new clients)
2. General Liability Waiver - (required for new clients)
3. Covid-19 Liability Waiver - (required for ALL clients new and returning)
If this email does not come through, please check your Spam/Junk folder or contact the spa to request the forms mentioned above.
* a separate client intake will be sent to clients receiving Wellness (Yoga Nidra, Mind Body Energy, Hypnotherapy) services *
2. BOOKING FOR SOMEONE ELSE?
We ask that you provide us with your guest's name and any information we might need.
This information can be emailed, or written in the Notes section when creating your appointment(s).
Both an email and phone number will be needed if you'd like us to send them the forms mentioned below on your behalf.
3. GIFT CARDS/CERTIFICATES
We require a valid Credit or Debit Card on file to create Any appointment (online or by phone).
As this is only to Hold a booking and Not to pay for service, payment of any kind, including gift cards/certificates, will be processed at checkout After your service.
While we do accept SpaFinder/SpaWeek gift cards, as they collect 20% on services, we can only accept them for Non-discounted services.
4. BEST GUEST PRACTICES
While tipping is not mandatory, we encourage our guests to do so in recognition of the effort and time put in by our dedicated staff. Gratuity will be based on the full/original price of any given service(s).
In consideration of guest appointments following your own, we kindly ask that guests try to limit the use of perfumes/cologne/etc.
We understand it's tough to keep cool in the desert. With this in mind, we are always happy to provide our guests with a hot or cool towel to pat down and cool off prior to your service.
Please silence your cellular device prior to treatment and finish any phone calls before moving from the lobby to the treatment areas.
5. MINORS / SERVICE ANIMALS
We do not accept responsibility for watching minors while clients receive service(s).
If you intend to come in with a service animal (as defined by the ADA), we ask for advanced notice.